Since its connection in 2018 to the ADN fibre optic network deployed by ADTIM, a subsidiary of Axione, the company has not only been able to improve its service to businesses, but has also been able to improve the response time and proximity.
For Print07, it is “day and night”
Specialised in printing solutions and document management software, Print07 lacked the necessary internet bandwidth to carry out necessary operations at its businesses and client communities. Following its connection in 2018 to the ADN fibre optic network by the public service delegate ADTIM via the Internet access provider Kyxar, the company has not only been able to improve its service to businesses, but has also improved in response time and proximity.
For Joël Bosc, Managing Director of Print07, “it is day and night” for Print07 as well as its clients after its connection to the fibre optic network in 2018.
OPTIMISATION OF PREPARATIONS AND INTERVENTIONS
Before the advent of fibre, Print07 had to proliferate the number of “boxes” in order to set up several computer stations at the same time. “We were compelled to wait for the software to download at the ADSL rate”.
Since its connection, Print07 has not only been able to optimise its download times, but also provide its intervention teams with tools (pads) to relay information in real time, improve responsiveness by relocating its business software which had been outsourced owing to insufficient bandwidth, and reduced intervention times thanks to the remote control of client computers.
The economies of relocation and instant repair have permitted an increase in the volume of interventions, which as a result feeds customer satisfaction and the profitability of the company.Joël Bosc, Managing Director of Print07
A WELL-CALIBRATED BANDWIDTH
Thanks to optic fibre, the company today envisages providing an in-house data hosting solution “But in order to be fully effective, the bandwidth must be sufficient at our end – which we guarantee- but also at the customer end in order to cover all the IP telephony and IT system needs”, underlined the manager.
ADTIM was mandated by the Ardèche Drôme Numérique joint syndicate for a duration of 25 years in order to conceive, build, and operate the High and Very High bandwidth network of the department of Ardèche and Drôme. This public service delegation created by Axione is also in charge of marketing the FTTH network without discrimination to all national as well as local telecommunications operators.